
When I walked into my new room at one of the residence halls, I was delighted to discover the best shower ever built on planet earth. Not only was it ridiculously big and had grabbing bars at the right height, it had a folding seat. Everything seemed perfect. When I managed to get the water running, I was sure that all my problems were suddenly solved.
But then cold water hit me. I thought it was just that it was late at night, or just that the building was half empty. A week passed, and I decided to submit a maintenance request. Today, two nice guys knocked on my door, one carrying a toolbox. They rotated the tap handle to the other direction. In an instance, hot water flooded straight through.
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